Terms and Conditions
TERMS & CONDITIONS OF SERVICE
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OVERVIEW
This website is operated by Remediation Training & Consulting LLC dba LearnToRestore.com. Throughout the site, the terms “we”, “us”, “our”, “RTC”, “LTR” refer to Remediation Training & Consulting LLC. We offer this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/or registering for an event, class, or course and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content. These terms also apply to users who purchase our products or services via telephone, email, or other means that are not directly through our site.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
By registering for any of our events, you agree to these terms and conditions, and cancellation policy, as well as conditions and policies set by the IICRC, Claims Training Services, or any other overview committee for events.
Any new features, tools, or information which are added to the current website shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website at any time. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
SECTION 1 – ONLINE STORE & EVENT REGISTRATION TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service or remove students from class to anyone, for any reason, at any time. If a student is removed from a class for disruptive, rude, or inappropriate behavior, no refund will be given. We also reserve the right to cancel registrations at any point, before or during the class, at our discretion.
You understand that your content (not including credit card information) may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission from us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
All training materials provided by RTC are the property of RTC and must not be copied, reproduced, or distributed to third parties outside of the organization. Links to outside resources belong to their respective owners.
SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household per business or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made on our website. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
When making a purchase, you agree to our terms and conditions and cancellation policy. If you are not satisfied with your purchase, please contact Hello@LearnToRestore.com. If a credit card chargeback is made fraudulently, we reserve the right to dispute the chargeback. In cases where chargeback dispute is in favor of customer, and chargeback was fraudulently made by customer, we reserve the right to engage a collections agency to recover funds. Fraudulent chargeback means any chargeback made by a customer who has agreed to purchase product(s) or service(s) and contacts the credit card company to open a chargeback for the money paid. Fraudulent chargebacks do not include chargebacks made within the laws to protect consumers. If a customer opens a fraudulent chargeback, the customer will not be allowed to purchase products or services from us in the future. We reserve the right to use any and all methods to recover funds, including legal services. See section 18 for governing law.
When registering for a class, course, webinar or event, you agree to our cancellation policy. For more detail, please review our Cancellation Policy. We reserve the right to update, modify or change the cancellation policy at any time.
SECTION 7 – OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.
SECTION 8 – THIRD-PARTY LINKS
Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
Some links may include affiliation links where RTC receives a commission from products purchased.
SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
SECTION 10 – PERSONAL INFORMATION
Your submission of personal information through the website is governed by our Privacy Policy. View our Privacy Policy for more information.
SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
SECTION 12 – PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Remediation Training & Consulting, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
SECTION 14 – INDEMNIFICATION
You agree to indemnify, defend and hold harmless Remediation Training & Consulting LLC and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
SECTION 15 – SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION 16 – TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
SECTION 17 – ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 18 – GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of 5605 Riggins Court Suite 430, Reno, NV, 89502, United States.
SECTION 19 – CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
SECTION 20 – COURSE & EXAM POLICIES
IICRC approved courses must follow IICRC policies. These policies include student requirements to be in class the entire time, on camera the entire time (if the course is live-streamed), viewed on a computer or tablet, not a phone (if the course is live-streamed), and the students must not be doing other work including but not limited to driving, working out, talking on the phone, or any activity that would distract other students to be eligible to take the certification exam after class. If a student does not meet these IICRC policies, and additional policies communicated in these terms, or on event pages, or communicated during classes, they will not be allowed to take the certification exam following the IICRC course. By registering and attending an IICRC approved course, you agree to these course policies.
Other courses offered by RTC including but not limited to Claims Training Services courses, have course policies that must be followed. Specific course policies will be communicated in these terms, on course registration pages, confirmation emails, and/or by the instructor during the course or presentation.
If you fail to meet course requirements to be eligible for an exam, you will not receive a refund or credit for another course.
If a student does not pass a course exam, they are not entitled to a refund or credit. We may, but are not obligated to offer a credit to the student for a future course.
The course instructor may change at any time without prior notice.
Students may be moved to another course date at any time.
We reserve the right to update or adjust classes, courses, or events at any time. Including, but not limited to pricing, cancellation policy, event start and end date and times, location of event, including in-person or live-stream events, canceling events, changing event instructor or presenter, or any updates to event materials.
If a student is distracting other students, using inappropriate language, not following course policies, or is causing issues that the instructor cannot properly instruct, the student will be removed from the course. Removal of a student from a course is at the discretion of the instructor. If a student is removed from the course, they will be given an explanation in writing and are not entitled to a refund for the course. If they are removed from the course, they will not be eligible to take the course exam.
SECTION 21 – PROPRIETARY INFORMATION & INTELLECTUAL PROPERTY
Information and materials provided by us including, but not limited to course manuals, downloads, PDF’s, presentations, reviews, website content, and any other information distributed by us, is either used under license or is the property of Remediation Training & Consulting LLC. Materials and information may not be distributed, copied or reproduced without exclusive written permission.
One copy of course materials may be downloaded and printed per student.
Many of the materials used for our services are copyrighted.
SECTION 22 – PRODUCTS OR SERVICES
Products or services (also referred to as “order” or “purchase”) may be available exclusively through the website. These products or services may have limited quantities and are subject to our cancellation & refund policy.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or services, or product or services pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product or service at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
RTC may have affiliates that are issued discount codes, coupon codes, or similar discounts or tracking information. When these codes or tracking information is used, the affiliate may receive an affiliate commission based on your purchase total price. View our Privacy Policy for more information.
A sale or promotion may be ended or extended at any time. If a promotion is offered, customers must meet all requirements to receive promotion. Promotion includes discounted course or product price, free product or service with purchase of course(s), or any special pricing. If a promotional product is received with an order, the order must be fulfilled or the customer forfeits promotional product at their expense. (e.g. If a customer receives free product by meeting promotional requirements based on total purchase price, and customer cancels order, free promotional product must be returned in the original state, and at the expense of the customer.
SECTION 23 – MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products and services are subject to change without notice.
We reserve the right at any time to modify or discontinue a product or service (or any part or content thereof) without notice.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
If using a coupon code, discount code, automatic discount or similar, only one discount may be used per event. We reserve the right to revoke any discount at any time. Some discounts are available to private organizations, we may verify the user is part of the private organization. If a discount is found to be used outside of private organization use, a discount may be revoked.
Discount codes may only be used for products, live-streaming classes, courses, or events unless expressly stated on the registration, event or product page. A discount code for a specific purpose may not be used for another purpose (e.g. An IICRC WRT live-stream course discount code may not be used for a product or another IICRC class.).
SECTION 24 – CANCELLATION & REFUND POLICY
By using the site, or registering for any of our courses, you agree to our Cancellation Policy. Our Cancellation Policy can be found at https://learntorestore.com/cancellation-policy/.
For users of our safety awareness training program, see Section 28 and Section 29.
For users of our courses offered through ClickSafety, including OSHA outreach training, our cancellation and refund policy can be found at https://learntorestore.com/cancellation-policy/.
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In addition to all other sections, sections 25-32 apply to participants and subscribers of our safety awareness training program.
Section 25 – Record Keeping
It is the responsibility of each office or location to record employee(s) who have completed the training(s) using the provided sign-in sheets, quizzes, and/or other materials provided. The office or location is responsible for record keeping the materials listed above. We recommend scanning the materials to keep a digital copy of them. RTC does not track who completes the training(s).
Section 26 – Completion of Training(s)
Each office or location is responsible for ensuring the full completion of the safety awareness training(s) for employees. The training(s) can be viewed as many times as needed if additional training needs to take place, new employees are hired, etc. RTC provides the training materials only, and does not track individual employees who do and do not fully complete the training(s). Office or location is responsible to verify employee(s) complete training, complete sign-in sheets, complete and/or participate in quick quizzes to verify their understanding of training content, and any other training requirements. If a certificate of completion or similar is issued after training, the office or location is responsible to complete and fill in the certificate of completion or similar document for each employee who completes safety awareness training module(s). If an employee does not complete a safety awareness training and all requirements, including demonstrating understanding, a certificate of completion or similar document must not be issued to the employee.
RTC does not verify employees complete all required training and requirements, including demonstrating understanding of the training. Office or location is solely responsible to verify employee(s) complete all required training and requirements, including demonstrating understanding of the training.
Section 27 – Payment Terms
Each office or location must have their own account/subscription/membership to the site and pay a separate fee. Account membership cannot be shared with other offices or locations (i.e. If there are multiple locations owned by one franchisee, each franchise location must have their own account.)
By registering for an account and choosing a payment method, you agree to pay a monthly or yearly fee. Your payment method on file will be automatically charged monthly or yearly on the same day each month or year. (i.e. If you register on May 15, 2022, you will be charged every month on the 15th).
Each office or location must have their own subscription. If you own multiple locations, they cannot share one subscription.
Section 28 – Account Cancellation
Your account and automatic payments will remain active until they are cancelled. You can cancel your account at any time by emailing hello@LearnToRestore.com
If you cancel your account, you will have access to the site until your next renewal date.
Section 29 – Refunds
RTC does not issue refunds if you choose to cancel your membership before your next billing cycle. If you registered for a monthly/yearly membership and decide to cancel before the monthly/yearly membership has expired, you will not be refunded for any time left on your membership.
Section 30 – Governing Law
These terms and conditions and any separate agreements whereby RTC provides any service shall be governed by and construed in accordance with the laws of the State of Nevada.
Section 31 – Type of Training
The safety awareness training provided is supplemental training only. You will be responsible for primary training required by federal and local requirements. This training does not replace federally recommended OSHA or CCOHS training, and is general supplemental safety training in nature. We recommend designating a safety coordinator for your office that administers the training, collects and files safety training documents as described in the “Admin & Navigation” course, and oversees safety for your office/location. RTC is not your primary training provider or safety coordinator.
Each country, state, and province has safety topics that are federally required training and other training topics that are not required in that specific State or Province.
We will provide the required State and Provincial supplemental (“on-going”) training, but many states and provinces have exceptions or specialty regulations.
Our program will fulfill the supplemental (“on-going”) safety awareness training topics, and will also touch on a variety of American and Canadian federally required training topics. However, it is important to note that this does not replace federally recommended health and safety training courses.
Section 32 – Medical Disclaimer
The content contained in any safety awareness training, handouts, on this or any affiliate websites is for informational or educational purposes only and does not substitute professional medical advice or consultations with healthcare professionals. Always consult a medical professional if you are seeking medical advice. In an emergency, call 911!
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SECTION 33 – CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at Hello@LearnToRestore.com.